FAQ

 

If you need to register your pet/ wish your pet to be added to EPN – you will first need to ensure it is registered with the local database in the country which you live which is a member of EPN :

First check the member listing and contact the database direct for registration https://www.europetnet.com/member-organisations.html

Europetnet is an index database for national members. If you need to update or register your pet, please find your national database from our member page:

https://www.europetnet.com/member-organisations.html

Please check our members listing – and contact your local database

https://www.europetnet.com/member-organisations.html

If you need to register/ update details of your pet- or wish to have your pet added to EPN – you will first need to ensure it is registered with the local database in your country:

First check the member listing and contact the database direct for registration https://www.europetnet.com/member-organisations.html

Us the contact form found at https://www.europetnet.org/contact.html

Please ensure you include the microchip number within your enquiry.

Europetnet is an index database for national members. If you need to update or register your pet, please find your national database from our member page:

https://www.europetnet.com/member-organisations.html

If your pet is registered in a national database, you must contact your local database in order to check your details. Please check our members listing – and contact your local database

https://www.europetnet.com/member-organisations.html

First enter the microchip number found, and perform search on the front side of the Europetnet portal: https://www.europetnet.com/

This will tell you if the dog is already registered with us.

Found animal/match:

If the pet is registered with Europetnet, the associated organisation will be shown on the result page. If so you can contact the database shown by using the provided to contact the proper national database.

Animal not found

If your search don`t present any match. First of all, double check your 15 digit number. If this doesn`t help, please use the link below to contact your national database that will assist you in your local search:

https://www.europetnet.com/member-organisations.html

 

This did not provide the assistance I needed, I want to report the issue




FAQ

 

If you need to register your pet/ wish your pet to be added to EPN – you will first need to ensure it is registered with the local database in the country which you live which is a member of EPN :

First check the member listing and contact the database direct for registration http://www.europetnet.com/member-organisations.html

Europetnet is an index database for national members. If you need to update or register your pet, please find your national database from our member page:

http://www.europetnet.com/member-organisations.html

Please check our members listing – and contact your local database

http://www.europetnet.com/member-organisations.html

If you need to register/ update details of your pet- or wish to have your pet added to EPN – you will first need to ensure it is registered with the local database in your country:

First check the member listing and contact the database direct for registration http://www.europetnet.com/member-organisations.html

Us the contact form found at http://www.europetnet.org/contact.html

Please ensure you include the microchip number within your enquiry.

Europetnet is an index database for national members. If you need to update or register your pet, please find your national database from our member page:

http://www.europetnet.com/member-organisations.html

If your pet is registered in a national database, you must contact your local database in order to check your details. Please check our members listing – and contact your local database

http://www.europetnet.com/member-organisations.html

First enter the microchip number found, and perform search on the front side of the Europetnet portal: http://www.europetnet.com/

This will tell you if the dog is already registered with us.

Found animal/match:

If the pet is registered with Europetnet, the associated organisation will be shown on the result page. If so you can contact the database shown by using the provided to contact the proper national database.

Animal not found

If your search don`t present any match. First of all, double check your 15 digit number. If this doesn`t help, please use the link below to contact your national database that will assist you in your local search:

http://www.europetnet.com/member-organisations.html

This did not provide the assistance I needed, I want to report the issue




Resources

 
 
 



Member of Europetnet

{loadposition epnmember}

About Europetnet

Europetnet is a group of national and local associations based across Europe who register owner information about pets that have been uniquely identified with a transponder. Our job is to reunite lost pets with their owners and our services are available from anywhere at any time.

Read more




EPN Member badges

Find your member organisation below and copy the script (everything including <script… and </script>. Then paste this into the html code of your website where you want it to show.

{loadposition epnbadges}




Member organizations

Europetnet has member organizations all over Europe. You can find their contact info by clicking the names below. If you have an organization and want to apply for membership in Europetnet, go to the EPN application page.

{loadposition epnmembers}




Contact

Registered Office

EUROPETNET
Rue Riessonsart, 91
BE-4877 Olne
Belgium

Administrative Head Office

EUROPETNET
Rue de la Presse – 4 -Drukperrstraat
BE-1000 Bruxelles
Belgium

Email

info@europetnet.org
president@europetnet.org
secretariat@europetnet.org

Board

President:
Michel Schoffeniels
president@europetnet.org

Chief executive secretary:
Finbarr Heslin
secretariat@europetnet.org

Chief financial officer:
Denise Delley
treasurer@europetnet.org

Chief technology officer:
Gubrand Vatn
gv@dyreidentitet.no

Chief information officer:
Rémi Gellé
remi.gelle@i-cad.fr

Auditor

Hans Van Herpen
Bartlomiej Szostakowski




EPN member

If you are a database manager you can register a membership at Europetnet (EPN). Check if your DB comply with our Statutes and our Set of rules below. Then send us an email and we will get back to you with how to proceed.

Mandatory member-obligations

Condition to become and to remain an EPN-member: 

A. To be an organisation that registers data about companion animals and owners 

B. To register at least 2’000 animals per year

C. To register all companion animals identified with ISO transponders  confroming to ISO 11784/11785 and in accordance with national rules  

D. To promote the use of only ISO transponders according to all relevant ISO standards including 11784/11785 and other relevant Registration Authority rules.

E. To send data at intervals not exceeding seven days complying with the technical specifications laid down in the appropriate EPN protocol

F. To provide 24h access for authorities (vets/dog wardens/police/implanters) for the purpose of retrieving data to reunite a lost pet with keeper

G. To refrain from any competitive activity regarding EPN

H. To be represented at the GA or to give a proxy to a member. Members not present or not represented without apologize have to pay a fine fixed by the Board 

I. To display on the DB website in a prominent location the approved EPN membership badge

J. To assure that the EPN ethos is promoted and applied on national level 

K. To transfer existing computerised data to another Europetnet member or a local or national governmental or government-approved Database, in cases where there is an intention to wind up the Database or cease to exist

L. To ensure that an English language version of the information part and the search part of the homepage of the member database is available.

 

Desirable standards for EPN members and associated database/organisations 

1. To assure that the EPN ethos is promoted and applied on national level 

2. To be able to track the details of the implanter or data certifier (either by unique code or name and contact details) when there is no conflict with a legal basis on a national level 

3. To be able to make traceability of transponders in the country 

4. To only accept transponders implanted by a veterinarian or by a trained implanter according to national regulation

5. To collaborate and exchange information with databanks of the country 

6. To use a system that has the capability to trace who has microchiped every single animal 

7. To make every effort to transfer computerized data to another Europetnet member in case of bankruptcy 

8. To assure that information part on the homepage of the member and associated database/organisation is available in English 20140325 BO 




Statutes

Registered office 

Article 1:

The association shall be called: “EUROPEAN PET NETWORK”, abbreviated to EUROPETNET or EPN

Article 2:

Its registered office is established in 4877 OLNE. It may be transferred to any other place in this town by way of a decision by the General Assembly. It is currently established at 4877 OLNE, RIESSONSART, 91, administrative district of Liège. Any change in the registered office should be published in the Belgian Monitor during the same month as the date when it takes place.

Object

Article 3:

The association shall be politically and philosophically neutral.

The object of the association shall be:

  • to promote the mandatory and proper identification and madatory and proper registration of companion animals in Europe 
  • to provide a central european reference registry of data pertaining to microchipped pets where anybody can search to see on which database the data of an individual transponder is stored
  • to promote and organise and identify companion animals in Europe. 
  • to create, develop and organise a PAN-European communications system between databases, to identify companion animals and to participate in any activity which is likely to achieve this objective. 
  • to collaborate with similar bodies or associations in Europe and throughout the world within the framework of its object.

It may carry out any activities which directly or indirectly relate to its object.

In particular, it may lend its support and become involved in any activity that is similar to its object. 

Members and associates

Admission

Article 4:

The number of members of the association shall not be limited.

The minimum shall be 3.

The first members shall be the undersigned founders.

Article 5:

Any association or person who is pursuing a similar goal or one which is connected to that of the association or which might improve the necessary means of carrying out the activities for pursuing this objective may become a member.

Persons who want to help the association to achieve its goal may, if they fulfil the conditions defined in the association’s regulations (Set of Rules), which have been adopted by the constituent General Assembly, put themselves forward as a candidate in writing to the board of directors, which shall then pass this on to the General Assembly, once the “Protocol of member admission” enforced.

Admissions of new members shall be decided upon by the General Assembly by a two-thirds’ majority.  

In addition the Board of Directors could admit associated database/organization by a two-third majority. These associations would be those who did not comply with the conditions determined by the Set of Rules but whose activities corresponded to the object of the association. For their admission, the “Protocol for EPN associated database/organisation” must be followed.

Such associates :

  • they can send their data, and/or a simple online research is also possible
  • they can use the special EPN logo for associated database/organisation
  • they would be convened to the General Assembly
  • they would not be entitled to summon a General Assembly
  • they would have no voting rights 
  • they would have no right to examine the accounts 
  • they would have no right to examine the accounts 
  • their advisory capacity is not compulsory 
  • they would have no powers with regard to the appointment of members of the Board of Directors 
  • they could not be members of the Board of Directors 
  • they have to pay the fees fixed by the GA and the Board
  • their entrance fee is fixed individually by the Board 
  • if they desire to become a member of EPN, they will have the same conditions as every other member applicant

Associates must display on the DB website in a prominent location the approved EPN membership badge.

Resignation, exclusion, suspension

Article 6:

Any member shall be free to withdraw from the association by submitting his resignation to the board

Any member and associated database/organisation shall be free to withdraw from the association by submitting his resignation to the board of directors in written form.

The exclusion of a member may be decided by the General Assembly by way of a majority of two-thirds of the votes if this member loses the necessary qualifications for membership as provided by article 5 or through any action or attitude which may be detrimental to the association’s object.

The “Protocol for EPN member exclusion” must be followed.

The exclusion of an associated database/organisation may be decided by the board of directors. The “Protocol for EPN associated database/organisation” must be followed. 

Any member/associated that does not pay the contributions which are being requested from him within the fixed time-limit (terms and conditions on the invoice) shall be deemed to be resigning.

Any member that does not adhere to the data transfer protocol of the association shall be deemed to be resigning.

Article 7:

In the event of the resignation, exclusion or suspension of a member/associated, the admission fees as well as the contributions received shall remain with the association.

The resigning suspended or excluded member/associated, as well as the heirs or beneficiaries of a deceased member/associated, shall not be entitled to the association’s funds.

They may neither claim nor request a financial statement or a rendering of the accounts, or any appendices or an inventory.

Contributions

Article 8:

There are two classes of fees; 

Once-Off Admission fees payable by members after the General Assembly approves their membership and by Associates after the Board approves their Associateship; and an Annual contribution payable by both Members and Associates.

The fees are: admission fee and annual contribution.

The admission fee may not be more than 1.000 Euros.

The annual contributions may not be more than 5.000 Euros.

The member admission fees and the member annual contributions shall be established by the ordinary General Assembly which shall approve the financial statement and the budget.

The board of directors shall establish the associate admission fee. The Board, under supervision of the General Assembly, shall establish the annual contribution.

General  Assembly

Article 9:

The General Assembly shall consist of all the members who have fulfilled their obligations with regard to the association.

Article 10:

The General Assembly shall be the sovereign power.

The association shall possess powers which are expressly recognised as being its powers by the law or by the present articles and memorandum of association.

In particular, the following shall be reserved for its competence:

  • amendments to the association’s articles and memorandum of association 
  • the appointment and dismissal of the directors 
  • the approval of budgets and financial statements 
  • the voluntary dissolution of the association 
  • the admission of members
  • the exclusion of members 
  • the re-establishment of the association’s regulations (set of rules)
  • discharge granted to administrators and commissioners 
  • all cases where the statutes so require

Article 11:

At least one General Assembly should be held each year. 

The association may call an extraordinary General Assembly at any time by way of a decision by the board of directors or at the request of at least a fifth of its members.

Article 12:

The General Assembly shall be convened by the board of directors by way of a registered letter or any other equivalent means at least one month prior to the meeting.

The agenda shall be mentioned on the notice of the meeting.

Article 13:

Each member shall have the right to attend the meeting. He may be represented by a proxy. Each member may only be the holder of one proxy. 

All the members shall have the right to an equal vote, whereby each one shall have one vote.

Article 14:

A meeting should be called by the board of directors where a fifth of the members have requested this. Similarly, any proposal signed by a twentieth of the members should be entered on the agenda.

Article 15:

The General Assembly shall be presided over by the President of the Association . 

Article 16:

The resolutions shall be passed by way of a simple majority of the votes presented or represented, apart from in cases where it is decided otherwise by the law or by the present articles and memorandum of association. 

In the case of a tie vote, that of the Chairman or of the director who is replacing him shall be the casting vote.

Article 17:

The members may receive a copy of all of the minutes of the meetings of the ordinary or extraordinary General Assembly. 

Third parties may request extracts concerning the points which concern them. The motion should be proposed in writing to the board of directors. The costs which result from this shall be exclusively borne by those who are proposing the motion. 

Any amendment to the articles and memorandum of association should be published in the Belgian Monitor.

Administration and management

Administration

Article 18:

The association shall be administered by a board consisting of at least 4 members, which has been appointed from among the members by the General Assembly for a term of five years, and may be dismissed by it at any time. 

The mandate shall be gratuitous. 

However, the General Assembly will be able to grant the directors fixed or variable remuneration. 

It is absolutely necessary for the directors to be natural persons.

Article 19:

The directors may be re-elected.

In the event of a vacancy during the course of a mandate, a temporary director may be appointed by the board of directors. 

In this case, he shall complete the mandate of the director whom he is replacing until the next General Assembly.

Article 20:

The board shall appoint the President, the Vice-President, the Secretary, the Chief Financial Officer and Chief Technical Officer from among its members.

In the event of the President being unable to fulfil his duties, these shall be assumed by the Vice-President, in the first instance, or by the longest serving director present.

Article 21:

The board shall meet upon being called to a meeting by the President of the Association and/or the secretary. It may only decide if the majority of its members are present. These decisions shall be taken by way of a simple majority of the votes. 

In the event of the votes being equal, the President of the Association’s vote or that of his replacement shall be the casting vote. 

The President of the Association may delegate his powers to one of the members at the meeting or even to a third party with its consent, for which he shall be liable.

Article 22:

The board of directors shall have the most extensive powers to administer and manage the association. 

Only actions reserved by the law or by the present articles and memorandum of association shall be excluded from the competence of the General Assembly. The association shall be legitimately bound by the joint signature of three directors.

Article 23:

The board of directors shall manage the association’s affairs and shall represent it in all its actions in civilian life and in its relationships with the authorities and third parties.

Management 

Article 24:

The expenses and commitments undertaken and/or incurred by the board of directors may never exceed the total amount of the sums possessed in cash by the association, except with the unanimous consent of the members of the association. 

The board of directors shall not be entitled to commit the association to any credit with a third party nor to discount, pledge, mortgage one of its assets in any manner whatsoever, except with the unanimous consent of the members of the association .

Article 25:

The association’s financial year shall commence on 1 January and shall end on 31 December.

Exceptionally, the first financial year shall commence on the date of approval of the articles and memorandum of association by the constituent meeting so that it ends on 31 December of this year.

Article 26:

The status of the association’s receipts and expenses should be checked by two auditors. The General Assembly can appoint four persons for this task for a duration of three years. 

The members of the board of directors shall not be eligible for this post. 

The outgoing auditors may be re-elected.

Various provisions 

Article 27:

The present articles and memorandum of association may be amended.

Article 28:

Dissolution: 

The General Assembly may dissolve the association if at least two-thirds of its members are present. The dissolution shall only be accepted if it is voted on by four-fifths of the members present

After any possible liabilities have been discharged, its capital shall be allocated according to the law’s wishes.

Article 29:

All situations not covered by these statutes shall be resolved in compliance with the law in force on Non-Profit Making Associations.




Microchips – FAQ

 

What is a microchip?

A microchip is a tiny transponder (about the size of a grain of rice) that is implanted under the skin in pets. The chip is usually implanted between the shoulder blades. 

 

What sort of information does the microchip hold?

Microchips permanently identify the animal with a unique number. The microchip itself contains no other information.

 

How can a microchip number be used to track my pet?

If your pet is found, veterinarians and pet rescue groups will scan your pet for a chip. There are a certain number of microchip companies in each region of the world – local companies are then contacted and the number is referenced.

Once there is a match with a microchip company, the company will contact the pet’s owner.

 

What information do I need to provide the microchip company?

When your pet is microchipped, you must register your pet with the microchip’s manufacturer. Your name, home address, phone numbers and email address are submitted. Your pet’s name, breed, sex, special markings or colouring will be registered as well. Some companies recommend submission of a photograph.

It is very important to update this information if you move or if your phone number changes.

 

How much does a microchip cost?

Microchipping costs vary depending on where you live. Some companies will also charge a fee for storing your contact information. This fee may be paid one time or as a “yearly membership.”  Contact your local veterinarian for more details.

 

Is microchipping painful for my pet?

Microchipping is a quick and relatively painless procedure. Your veterinarian may inject a little anesthetic into the skin before implanting the microchip.  The chip is implanted using a syringe applicator, much like vaccination. The discomfort involved is similar to that of vaccination. Microchips are often implanted at the same time as the spay or neuter surgery – while the pet is under anesthesia.

 

Are there different types of microchips?

Yes. The types are called ISO and non-ISO.  ISO chips are used widely in Europe but some pets may receive non-ISO chips in North America. 

 

My pet has a non-ISO chip, which was implanted in Canada. Is this a problem?

Microchip scanners nowadays are “universal” and will read all types of chips. Non-ISO chips are only a problem if the pet is to be exported from North America. 

 

We are moving to Germany. Does my pet have the right microchip?

All pets in Europe receive ISO microchips, which are acceptable for movement within the European Union. Your veterinarian will record the microchip number on your pet passport.

However, if you are bringing your pet from North America, be sure that an ISO microchip is placed. Your veterinarian can scan your pet to be sure that the microchip is correct for import to Europe.  If your pet has a non-ISO chip, it is not a problem to implant a second ISO chip.

 

My pet is lost and has a microchip. What can I do?

  1. Contact your microchip company and report your pet as lost or stolen. Many microchip companies will distribute a “lost pet” report to local animal control, rescue groups and veterinarians.
  2. Directly contact your local animal control, veterinarians and pet shelters with your pet’s information, recent photograph, and microchip number.
  3. If you think your pet has been stolen, contact your local police.

 

I don’t know what company manufactured my pet’s chip. How can I find out?

Type your pet’s microchip number into Europetnet’s ID search engine. It will inform you of the chip company’s name and contact information.